FAQ.

What type of wood do you use for your products?

Twinkle uses premium plywood pine on all products. The thickness differs for each product in each range.​

What machine do you use to finish your products with?

We use an Australian made BlueCarve CNC - Bluey. Put simple, it's pretty much an automated router. And on the odd occasion we go back to where it all started on the hand scroll saw.​

What other materials can you cut?

Most woods, plastics, acrylic, aluminium & soft metals but Twinkles main objective is wood.​

Do you have laser finishing options?

Yes. Our laser is available to engrave on wood.​

What is the machines cutting area size?

Maximum size for a full piece of material is 74cm x 74cm. We can work something out if a larger size is required.​

Besides routing/carving and engraving, what other finishing methods do you use?

We incorporate some vinyl cut decals on specific signs in a certain range.​

Can I order a custom design/sign?

Absolutely! Don't see anything to your liking? Simply email Twinkle & we can work together to get your desired outcome. Pricing will be based off of the material, finishing method/time & sizing of your sign.

Do you paint the signs by hand?

Yes. All signs are painted with water based Acrylic paint using the traditional painters brush and my two hands.​

How long will it take for me to receive my order?

Production time will take up to two weeks, plus delivery/postage time.​

How will my order be sent to me?

We use Australia Post with a flat rate (see our shipping policy).​

I'm a business owner, do you offer wholesale prices?

Yes we do! Email Twinkle with an enquiry and we can go from there.