Terms & Conditions

The picture depicts how the sign looks, the finishing product is not guaranteed to look exactly the same.

There is a set design in the photos supplied, whatever background/text colour & font style you see in the photo is the final product.

There is an additional fee for each change to the original design, the fee depends on the type of change you choose to make.

Prices are subject to change without notice.

Shipping Policy

There is a 2 week production turn around on all orders from when you receive your confirmation email from Twinkle.​

Once completed, Twinkles products are shipped via Australia Post (prices below).

Local Delivery - if recipient is not home at time of delivery, the package will be left in a safe place at residence unless stated at the time of booking.

Standard Aust Post - $10 flat fee, standard delivery times apply (depending on the state usually 3-14 business days)

Express Aust Post - $15 flat fee, express delivery times apply (depending on the state usually 3-7 business days)

Returns & Refund Policy

If you receive your product and for some reason you are not happy with your purchase you have 14 days to get in contact with Twinkle and to return it at your own cost for a full refund.

Unfortunately Twinkle does not accept returns on any ‘change of mind’ returns.​

Twinkle takes the utmost care to check over and package our products securely for shipping. We do not take responsibility for any loss or damage after your order has been shipped out or if left unattended, this includes all weather conditions.​

If your product does happen to arrive faulty or damaged please email Twinkle with photos for assessment.